Privacy Policy
PRIVACY POLICY
1. REASONS FOR DATA COLLECTION
From time to time, you may be required to provide information ("Data") to CTECH in order to register for membership, use or subscribe to certain services, make online purchases, or register for marketing activities held by CTECH. Additional site use Data may be gathered as you navigate our web sites. This Data is gathered for the following main purposes:
a) To establish your identity - for these purposes, contact information such as, name, correspondence and e-mail addresses will be collected from you during the registration process.
b) To process online purchase with CTECH - contact information, identity document number (for identity verification upon product collection), credit card details and other payment related information may be obtained.
c) To subscribe to services and support - this Data comprises contact information, credit card details or other payment related information, as well as the services or support requested by you. This Data is also used to provide you with product and service updates and similar notices in respect of the services provided by CTECH.
d) To post messages submit posting to our social media, internet platform or any other means or answer a survey - email addresses or names will be collected.
e) To tailor our service to your needs - information on service use may be used to compile aggregate statistics and carry out analysis in order to help us create content and navigation that is most relevant and user friendly to users.
f) For marketing and promotional purposes for CTECH’s electronic products and related products and/or services, as well as communication with members, including contacting you directly to inform you of new services or opportunities – names, email addresses, mobile phone number or addresses will be collected.
Whilst CTECH endeavors to adhere to our strictest guidelines and select only reputable partners in providing the service, our privacy protection does not cover Data that you provide directly to third parties (including but not limited to buyers/sellers in online auctions, on-line merchants sites, other hyper linked website). CTECH advises you to consult with the relevant parties before providing any data.
2. DISCLOSURE OF DATA COLLECTED
2.1 You acknowledge and authorize that all Data supplied by you will be retained by CTECH and stored in one or more of our databases. CTECH will maintain full control over and safeguard, according to strict standards of security and confidentiality all Data in these database and will NOT release to third parties except the following:
a) Authorized employees of CTECH who have received proper training on the handling of customer information.
b) Third party service providers in providing support services including but not limited to administrative, customer services, logistics distribution, installation, telecommunications, computer, payment gateway, insurance, financing, and other professional services. These providers are contractually required to comply with requisite privacy standards.
c) Credit reference or debt collection agency or similar provider of debt collection or credit information services to CTECH for purpose of credit reporting, verification and risk management
d) Any person by whom CTECH is required to make disclosure by applicable legal, governmental or regulatory requirements.
e) Any of CTECH 's actual or proposed assignees or transferees of CTECH's rights during company's re-construction, re-organization or other similar situations.
f) Persons whom you transact with through our service such as online merchants, any banking, financial or other institutions.
2.2 Data will not be disclosed to third parties without your consent for marketing or promotional purposes.
3. USER PREFERENCES / OPT-OUT
CTECH provides users with the opportunity to opt-out of receiving unsolicited communications from CTECH from time to time and/or at the time of registration. In addition, if at any point in the future you do not wish to receive any unsolicited communications from CTECH, simply contact our customer relations by email, phone or in writing and our customer relations will remove you from our contact list for the purposes of those communications. CTECH would retain your contact details for use only for customer service purposes, such as unavailability of our service or impact to your use of our services for any other reason, or where you have subscribed to a particular service, updates or information in relation to that service.
4. COLLECTION OF DATA USING 'COOKIES'
4.1 CTECH may use "cookies" to collect Data on the usage of our service by users and to facilitate return visits. A "cookie" is a small piece of information sent by a web server to be stored on a webbrowser so it can later be read back from that browser. The Data collected from cookies is currently used to improve the functionality of our service. The Data on our service is organized and presented based on our analysis of the aggregate usage of our service. Cookies are also useful in allowing more streamlined log-in, tracking of transactions and in preserving Data between sessions.
4.2 You may disable the cookie feature on your browser without affecting your ability to transact business on our web sites. Cookies do, however, enable many convenience features of our service. Disabling cookies may require more complexity and data entry. You should also be aware that if you do disable cookies you may not be able to use certain features on our web sites.
5. SECURITY
CTECH is concerned with the security of Data collected and has put in place measures to prevent unauthorized access to that Data. CTECH 's systems safeguard electronic communications by utilising appropriate security protocols for authentication and authorisation, including SSL, encryption, firewalls and data duplication. Notwithstanding the above, CTECH shall not in any event be responsible for any breach whatsoever of security or the unauthorised disclosure or use of any such Data.
6. PERIOD OF RETENTION
Your Data will be retained for a period necessary to attain the specified purpose.
7. UPDATES TO THE PRIVACY POLICY
CTECH is sensitive to users' privacy issues and recognizes the need to update this policy as new features and business services are offered by CTECH. Users will be notified of any changes to the Privacy Policy prior to the change date.
8. OTHER RIGHTS
Nothing in this Privacy Policy shall limit the rights of any person under the Personal Data (Privacy) Ordinance of Hong Kong. You are aware of your rights under the Personal Data (Privacy) Ordinance, including the right
a) to check whether we hold any of your Data,
b) to have access to your Data held by CTECH,
c) to request correction of your Data,
d) to ascertain our policies and practices (from time to time) in relation to the Data and the types of Data held by us,
e) to disallow access or use of your Data by CTECH, and be informed of action taken in response to any such request. CTECH reserves the right to charge a reasonable fee in relation to the time and attendance involved in complying with any request in this regard.
9. CONTACTING US
For requests to access or correct Data, please complete our Data Access / Correction Request Form (You can obtain the said Form at our Home Page (Download Form) or our Customer Services Centre) and post to: Rm 1106, 11/F., Join-in Hang Sing Centre, 2-16 Kwai Fung
For enquiries regarding practices and kinds of Data held, please contact our Marketing Digi team at (852) 2955-1698
Please note that under section 19 (1) of the Ordinance, the data access request would be complied within 40 days after receiving the request form. If the request is unable or has valid ground to refuse to be complied, in accordance with section 19(2) or 21(1) of the Ordinance, you will be given a notification of such matter within the same 40 days period.
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